Handling a received order as a publisher

Receiving an order on one of your offers is good news: your listing convinced a buyer. It appears on your "My orders" page, split across three tabs (pending, in progress, completed), with a notification and email for every new arrival.

Accepting, declining, or negotiating

Faced with a pending order, you can accept it, decline it while stating a reason, or negotiate the price if an adjustment is proposed. This choice remains available as long as the order is awaiting your response or under negotiation. The response deadline is set order by order based on the brief — you can adjust your own default deadline in your publisher settings. If you risk missing it, follow up on the order to request extra time rather than letting it expire: in the event of expiration or rejection, the advertiser is automatically refunded the corresponding amount.

Writing or approving the article

Once the order is accepted, there are two cases. In the standard case, you're the one writing: you submit the article's URL or a file from within the order; the advertiser approves it or requests a change, which can happen several times. For a PUBLI offer, the advertiser provides the article directly: your role is limited to approving it or rejecting it while explaining your requested change.

Publishing and confirming

Once the article is approved (by you or by the advertiser, depending on the case), publish it for real on your site, then go back to the order and click "Add the article link and confirm publication." This link is what triggers monitoring: the platform automatically checks every day that the article stays live, for 30 days. Once that period passes without interruption, the order is marked completed and your payment is triggered — see your publisher payout.

Respond quickly, follow the brief, and flag any issue rather than leaving an order without a response.