Cashback: how does it work?
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Cashback returns part of the amount of your backlink purchases to you as credits you can reuse on the platform. Here's how it works and what's worth knowing.
An automatic credit, no action needed
Cashback is applied automatically to eligible orders: as soon as an order is confirmed and paid, the corresponding credit is added to your balance, with no action needed on your part. The cashback rate is set by the platform and applies the same way to all buyers: it doesn't depend on your level or purchase history. Some offers or one-off campaigns may nonetheless offer a boosted cashback rate, indicated directly on the offer's listing.
Stackable and reusable credits
Cashback credits add up as you place orders and don't disappear overnight. You can use them to fund all or part of your future purchases, via the "Use my credits" checkbox described in our article on payment methods. Your available credit balance is visible from your billing area.
Cashback and refunds
Cashback doesn't apply to every type of transaction: service fees, certain add-on services, or canceled orders don't generate a credit. If a refund occurs after cashback has already been granted, that credit is canceled.
If you have doubts about a cashback amount that seems incorrect, first check the details of the relevant order in your billing history, or contact the support team via the contact page if the discrepancy persists.