Where can you find your invoices?

Whether you're a buyer or a publisher, it's your organization's settings — not your personal account — that centralize your invoices and financial history. Here's where to find them.

Settings > Billing: "Your invoices"

This page lists every invoice issued: request date, amount excluding tax, label, and status (Paid / Unpaid), along with a button to download the PDF. An invoice is generated for every payment settled by bank transfer, for example a credit top-up (see payment methods) or the settlement of an order under monthly invoicing. Right after a successful top-up, a "View invoice" button takes you straight there. This same page also brings together your billing legal details (address, SIRET, VAT, legal representative), which you can correct if needed.

Settings > Transaction history

This page tracks every financial movement for the organization: deposits, budget transfers, order payments, refunds, as well as cashback operations. Each line shows the date, the amount (in green if credited, in red if debited), the type of movement, the beneficiary, and a description. This same history is also accessible in one click from the wallet menu.

Monthly invoicing

Some accounts operate on monthly invoicing rather than pay-per-order: the month's orders are consolidated, settled by bank transfer in a single payment, and an invoice along with a spending summary is emailed to the account owner.

If an invoice is missing

First check the relevant order in the transaction history before contacting the support team via the contact page.