Changing your login email

Want to change the email address you use to log in to SEO Jungle? This isn't available as a self-service option from your settings: it goes through the support team.

Why go through support

Your login email is your identifier on the platform: it's tied to your account, to your order or sales history, and to your documents. To avoid any mistakes or loss of access, this change is handled directly by the support team rather than through an editable field in "My Information."

How to submit your request

1. Open the live chat, permanently accessible in the bottom-right corner of the interface (see contacting support).
2. Explain that you want to change the email address associated with your account.
3. Provide the new address you want to use to log in.
4. The team verifies your request and makes the change on their end.

If the chat isn't available right away, leave your message: you'll get a reply as soon as a team member picks up the conversation.

What to check before requesting the change

Make sure you have access to your new email address: it will now receive your notifications, your order confirmations, and, if needed, a future password reset email. Also keep the old address active during your exchange with support, in case the team needs to contact you again to confirm your identity.

Good to know

This same team can also help you with other operations that aren't self-service, such as merging accounts or transferring a site to another publisher. Feel free to reach out via chat for any request that falls outside the usual settings.